Taal Vista Hotel

Taal Vista is Taal Vista. It's an institution in Tagaytay. You stay here for the VIEW. I got the one with balcony facing Taal Lake and that was really the reason why I stayed here. Wine and cheese in private in my own balcony. It was exactly the peace I was looking for. I just wish I didn't hear people shouting from the rides in Sky Ranch.

Fantastic location. Friendly and efficient staff. We were offered a complimentary room on the 4th floor of the Lake Wing after we were not satisfied of the initial room we were given on the Mountain Wing. Staff were ready to serve you just to satisfy their customer which is a sign of good service. At the end of a customer’s stay, it’s the customers satisfaction that counts most.

Lovely hotel, reception, bellman, operator and housekeeping were very friendly accommodating and approachable. Only what we felt bad is the waiters in the lobby, their not very attentive, they don’t even smile or say thank you. When you ask something it feels that you have to wait in vain, like my family and friends dine it at 4pm and we still have a lot left over asking them to take out but never return to us, end up we can’t wait and left the food. Second, our first night dine in at the lobby, we asked chair and they give us broken chair good that we decided to change our table otherwise my daughter will fall from this broken chair, when we transfer to another table we ask Mark to clean but his kinda really unhappy, he even clean with a very wet towel that seems his not happy to do that I’d asked him to wipe it again and his not happy at all. Mark where the one who assisted us everytime we dine in and notice that his not happy and not so attentive.

We had Taal Volcano view from our room. It looked spectacular! The dining room looked so lovely! Their singers at the dining area were amazing. The grounds outside looked magical at night with all the lights lit. I sprained my leg a couple of days earlier so I was limping. The staff were attentive and observant, trying to extend help all the time. They also sent a nurse up to check up on my leg.

Everything was perfect, the staff were extremely friendly and every request we had from room service was adhered to and completed quickly (including the delivery of 10 plates spoons and forks!) as well as extra pillows, this hotel is outstanding. We booked a suite and two extra rooms for family staying as well and the views were amazing. Next time we’ll book a longer stay. Breakfast even had live music. It was all around Wonderful!!! Thank you for our perfect stay :)